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We have a diversity problem? Who says?

Earlier this month, Chris MacDonald wrote about diversity programs and why they fail. The list of reasons includes breeding resentment toward the marginalized group for[…]

Re-writing Unwritten Rules – Is this the change we want?

Sports as a metaphor for business fits well for me, so imagine my delight at Chris MacDonald using the Odor/Bautista brouhaha as a starting point[…]

The rules by which we roll

Let’s describe “an organization” as a collection of people with some degree of shared purpose (what we are doing) interacting within norms of some similarity (how we[…]

Learning fast and slow – Educating and Credentialing

Earlier this month the Financial Post magazine did its feature on MBA programs part of which was MBA alumni commenting on how their education contributed[…]

Diversity Boxes – ticking and talking

The Schumpeter column of The Economist took a run at diversity this week with the hypothesis that fatigue is big part of the problem. This[…]

Do the Right Thing – Sorry Spike, it’s not that easy…

Long before Spike Lee’s movie, the concept of “do the right thing” was familiar to people both in the workplace and in other facets of life.[…]

Thirteen Days – The Measure of Success Review

“..You just don’t get it Admiral, do you?.” (Defense Secretary Robert McNamara to Admiral George Madsen) Finding new protocols Negotiating without dealing directly Remembering what is[…]

MONEYBALL – The Measure of Success Review

“..the first guy through the wall…it always gets bloody, always.” (John Henry to Billy Beane) How things change Getting people on board Defining performance and[…]

The Balancing Act of Collaborating

There is lots of talk about “getting on the same page,” but in most work situations some level of conflict persists and can vary from[…]

How it really works… are you sure you want to know?

Service organizations that rely on a great deal of informal collaboration may be in for a rough ride when their employee base becomes increasingly millennial.[…]