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What to do when enough is clearly enough

When I have taught MBAs Negotiations, some of the richest conversations about “how it really works” vs. how it is supposed to work. There are[…]

Profits and purpose: what really matters? (Survey Insights part 4)

The BBC published an article on Abraham Maslow this week describing the impact of the hierarchy of needs that bears his name. Any social psychology[…]

On the same page, are we? (Survey Insights Part 3)

This article appears in the August 2013 newsletter for the Canadian Supply Chain Sector Council (supplychaincanada.org). You will see in an earlier newsletter article a survey to[…]

The Leadership Blackbox (Survey Insights Part 2)

There is an understanding that with authority comes the responsibility to make decisions. Personal style, organizational structure and corporate culture can encourage varying degrees of[…]

Insights on our Insights – Part 1

In our first insight piece we explored the finding that those at higher levels of the organization report more clarity with respect to the overall[…]

It’s clearer at the top (Survey Insights Part 1)

NOTE: This is the first in a series of insight pieces drawn from the Measure of Success Alignment Survey (Summer 2013). We will be sharing others[…]

Collaboration and other tired words

There is a lifecycle to the words that we use to talk about business performance. Overuse flattens the impact of what were once meaningful contributions[…]

Finding Good “Measures of Success”

I had the good fortune to attend the “Measuring Performance in the Social Sector: Essential or Impossible?”  panel discussion called hosted by the Schulich School[…]