Blog Posts

One of my biggest frustrations as an education professional (trainer, instructor, consultant, etc.) is that the standard “measure of success” is “Did the participant like it?”[…]

In many different contexts, we see examples of competition contributing to higher performance. For competition in business, we can draw and important distinction between “good[…]

The Lululemon stories coming out this week illustrate, if nothing else, that running a successful business is a complicated endeavour. There are a number of[…]

Any discussion regarding performance has to include both outcomes (e.g. what you accomplished) and conduct (e.g. how you accomplished it). These concepts can exist together[…]

Yesterday, I caught a very brief segment on talk radio where a well-intentioned gentleman was explaining a solution that reduced energy consumption by turning off[…]

It has been almost 3 years since Toyota embarked on a collaborative partnership to address automobile safety. The Collaborative Safety Research Center in Ann Arbour Michigan[…]

When I have taught MBAs Negotiations, some of the richest conversations about “how it really works” vs. how it is supposed to work. There are[…]

This article appears in the August 2013 newsletter for the Canadian Supply Chain Sector Council (supplychaincanada.org). You will see in an earlier newsletter article a survey to[…]

There is an understanding that with authority comes the responsibility to make decisions. Personal style, organizational structure and corporate culture can encourage varying degrees of[…]

In our first insight piece we explored the finding that those at higher levels of the organization report more clarity with respect to the overall[…]