I have a vivid memory of a self-evaluation from my undergrad days at McGill. We had to take a writing course, which must have been[…]
Every once in a while you will see the “Everything important I learned in Kindergarten” claims that list insights like: clean up after yourself, share[…]
Bloomberg published a fascinating article on a potential transition from society’s reliance on the written word to a society that works more heavily in spoken[…]
When it comes to performance, the question “How are you doing?” can start a very rich discussion. Do you really want to know? Do we[…]
Earlier this month, Chris MacDonald wrote about diversity programs and why they fail. The list of reasons includes breeding resentment toward the marginalized group for[…]
Sports as a metaphor for business fits well for me, so imagine my delight at Chris MacDonald using the Odor/Bautista brouhaha as a starting point[…]
Let’s describe “an organization” as a collection of people with some degree of shared purpose (what we are doing) interacting within norms of some similarity (how we[…]
Long before Spike Lee’s movie, the concept of “do the right thing” was familiar to people both in the workplace and in other facets of life.[…]
Service organizations that rely on a great deal of informal collaboration may be in for a rough ride when their employee base becomes increasingly millennial.[…]
Corporate culture is at once pervasive and invisible. Anyone who has worked in more than one organization (or suffered through a merger) can attest to[…]