I have a vivid memory of a self-evaluation from my undergrad days at McGill. We had to take a writing course, which must have been[…]
Bloomberg published a fascinating article on a potential transition from society’s reliance on the written word to a society that works more heavily in spoken[…]
Earlier this month, Chris MacDonald wrote about diversity programs and why they fail. The list of reasons includes breeding resentment toward the marginalized group for[…]
Let’s describe “an organization” as a collection of people with some degree of shared purpose (what we are doing) interacting within norms of some similarity (how we[…]
“..You just don’t get it Admiral, do you?.” (Defense Secretary Robert McNamara to Admiral George Madsen) Finding new protocols Negotiating without dealing directly Remembering what is[…]
Service organizations that rely on a great deal of informal collaboration may be in for a rough ride when their employee base becomes increasingly millennial.[…]
Corporate culture is at once pervasive and invisible. Anyone who has worked in more than one organization (or suffered through a merger) can attest to[…]
When it comes to a corporate culture, a simple “No” can be defining. Descriptors of a culture can range from “awesome” to “toxic” on the[…]
Any discussion regarding performance has to include both outcomes (e.g. what you accomplished) and conduct (e.g. how you accomplished it). These concepts can exist together[…]
Last fall at a Business Ethics Speaker Series event, I listened to Daniel Weinstock from McGill University deliver a talk on rules and ethics in sport. It[…]